Processing and delivery estimates

Orders are normally processed within 1–2 business days. After dispatch, estimated transit time is 4–6 business days. The normal estimated total time from order placement to delivery is therefore 5–8 business days.

These are estimates rather than guarantees. Weekends, Canadian public holidays, severe weather, carrier delays and incomplete or incorrect address details may cause delivery to take longer.

Tracking

After dispatch, we provide available shipment tracking information. Tracking events may take time to appear after the carrier receives the parcel.

Accurate delivery details

You are responsible for providing a complete and accurate Canadian delivery address. Contact us promptly if you notice an error. We will try to help before dispatch, but an address change cannot be guaranteed after processing or carrier handover.

Legal delivery rights

Unless a different delivery time has been expressly agreed, goods will be delivered within the period required by applicable Canadian federal, provincial or territorial law. Nothing in this policy excludes, restricts or weakens a customer’s statutory consumer rights, including remedies that may apply if goods are delivered late or not delivered.

Contact

Email: Support@plentifulaisle.top
Telephone: (548) 619-4668
Business address: 1284 Gordon St, Guelph, Ontario, N1L 0M8, Canada

Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (store local time).